| USER AGREEMENT
This User Agreement ("Agreement") is an agreement between PUSHTRAFFIC,
INC., a California Corporation ("Company") and the party set
forth in the related order form (“Customer” or “You”)
incorporated herein by reference (together with any subsequent order forms
submitted by Customer, the "Order Form"), and applies to the
purchase of all services ordered by Customer on the Order Form (collectively,
the "Services").
PLEASE READ THIS AGREEMENT CAREFULLY.
BY SIGNING UP FOR THE SERVICES CREATES A CONTRACT BETWEEN CUSTOMER AND
COMPANY, CONSISTING OF THE ORDER, THE APPLICABLE SERVICE DESCRIPTION AND
THIS USER AGREEMENT AND YOU ARE AGREEING TO BE BOUND BY THE TERMS OF THIS
AGREEMENT AND ALL TERMS AND CONDITIONS INCORPORATED BY REFERENCE IN THIS
AGREEMENT, INCLUDING COMPANY'S USAGE POLICY. YOUR USE OF THE SERVICES
CONSTITUTES ACCEPTANCE OF THIS AGREEMENT.
Acceptable Use Policy. Under this Agreement, Customer shall comply with
Company's then current Acceptable Use Policy (“AUP”), as amended,
modified or updated from time to time by Company, which currently can
be viewed under the Legal Details section of this web site, and which
is incorporated in this Agreement by reference. Customer hereby acknowledges
that it has reviewed the AUP and that the terms of the AUP are incorporated
herein by reference. In the event of any inconsistencies between this
Agreement and the AUP, the terms of the AUP shall govern. Company does
not intend to systematically monitor the content that is submitted to,
stored on or distributed or disseminated by Customer via the Service (the
"Customer Content"). Customer Content includes content of Customer's
customers and/or users of Customer's website. Accordingly, under this
Agreement, You will be responsible for Your customers content and activities
on Your website. Notwithstanding anything to the contrary contained in
this Agreement, Company may immediately take corrective action, including
removal of all or a portion of the Customer Content, disconnection or
discontinuance of any and all Services, or termination of this Agreement
in the event of notice of possible violation by Customer of the AUP. In
the event Company takes corrective action due to a violation of the AUP,
Company shall not refund to Customer any fees paid in advance of such
corrective action. Customer hereby agrees that Company shall have no liability
to Customer or any of Customer's customers due to any corrective action
that Company may take (including, without limitation, disconnection of
Services).
Term; Termination; Cancellation Policy.
The initial term of this Agreement shall be as set forth in the Order
Form (the "Initial Term"). The Initial Term shall begin upon
commencement of the Services to Customer. After the Initial Term, this
Agreement shall automatically renew. ADDITIONALLY AFTER THE INITIAL TERM,
YOU ACKNOWLEDGE, AGREE AND AUTHORIZE COMPANY TO AUTOMATICALLY BILL AND/OR
CHARGE ON YOUR CREDIT CARD FOR SUCCESSIVE TERMS OF EQUAL LENGTH AS THE
INITIAL TERM, UNLESS TERMINATED OR CANCELLED BY EITHER PARTY AS PROVIDED
IN THIS SECTION. The Initial Term and all successive renewal periods shall
be referred to, collectively, as the "Term".
This Agreement may be terminated by either party by giving the other party
thirty (30) days prior written notice subject to a maximum 85% charge
as an early cancellation fee payable by Customer, by Company in the event
of nonpayment by Customer, by Company, at any time, without notice, if,
in Company's sole and absolute discretion and/or judgment, Customer is
in violation of any term or condition of the this Agreement and related
agreements, AUP, or Customer's use of the Services disrupts or, in Company's
sole and absolute discretion and/or judgment, could disrupt, Company's
business operations and/or by Company as provided herein.
Customer is responsible for up to 20% credit card transaction fees if
they cancel within 30 days.
If You cancel this Agreement, upon proper notice to Company, prior to
the end of the Initial Term or any Term thereafter, You shall be obligated
to pay all fees and charges accrued prior to the effectiveness of such
cancellation; Company may (but is not obligated to) refund to You all
pre-paid fees for basic hosting services for the full months remaining
after effectiveness of cancellation (i.e., no partial month fees shall
be refunded), less any setup fees and any discount applied for prepayment,
provided that, You are not in breach of any terms and conditions of this
AUP, User Agreement, Spamming Policy or Domain Policy; and/or You shall
be obligated to pay one hundred percent (100%) of all charges for all
Services for each month remaining in the Term (other than basic hosting
fees as provided in (ii) above). Any cancellation request shall be effective
thirty (30) days after receipt by Company, unless a later date is specified
in such request.
Company may terminate this Agreement, without penalty, if the Services
are prohibited by applicable law, or become impractical or unfeasible
for any technical, legal or regulatory reason, by giving Customer as much
prior notice as reasonably practicable; or immediately, if Company determines
that Customer’s use of the Services, the Web site or the Customer
Content violates any Company term or condition, including this AUP, User
Agreement, Spamming Policy, or Domain Policy. If Company cancels this
Agreement prior to the end of the Term for Your breach of this Agreement
and related agreements, including the AUP, User Agreement, Spamming Policy,
or Domain Policy or Customer's use of the Services disrupts our network,
Company shall not refund to You any fees paid in advance of such cancellation
and You shall be obligated to pay all fees and charges accrued prior to
the effectiveness of such cancellation; further, You shall be obligated
to pay 100% of all charges for all Services for each month remaining in
the Term and Company shall have the right to charge You an administrative
fee of a minimum of $50.00.
Upon termination of this Agreement for any cause or reason whatsoever,
neither party shall have any further rights or obligations under this
Agreement, except as expressly set forth herein. The provisions of Sections
2(e), 3, 4, 10, 11, 13, 15 and 16 of this Agreement shall survive the
expiration or termination of this Agreement for any cause or reason whatsoever,
and, notwithstanding the expiration or termination of this Agreement,
the parties shall each remain liable to the other for any indebtedness
or other liability theretofore arising under this Agreement. Termination
of this Agreement and retention of pre-paid fees and charges shall be
in addition to, and not be in lieu of, any other legal or equitable rights
or remedies to which Company may be entitled.
Customer's Responsibilities.
Customer is solely responsible for the quality, performance and all other
aspects of the Customer Content and the goods or services provided through
the Customer Web site.
Customer will cooperate fully with Company in connection with Company’s
performance of the Services. Customer must provide any equipment or software
that may be necessary for Customer to use the Services. Delays in Customer’s
performance of its obligations under this Agreement will extend the time
for Company’s performance of its obligations that depend on Customer’s
performance on a day for day basis. Customer will notify Company of any
change in Customer’s mailing address, telephone, electronic mail
or other contact information.
Customer assumes full responsibility for providing end users with any
required disclosure or explanation of the various features of the Customer
Web site and any goods or services described therein, as well as any rules,
terms or conditions of use.
Because the Services permit Customer to electronically transmit or upload
content directly to the Customer Web site, Customer shall be fully responsible
for uploading all content to the Customer Web site and supplementing,
modifying and updating the Customer Web site, including all back-ups.
Customer is also responsible for ensuring that the Customer Content and
all aspects of the Customer Web site are compatible with the hardware
and software used by Company to provide the Services, as the same may
be changed by Company from time to time. Specifications for the hardware
and software used by Company to provide the Services will be available
on Company’s Web site. Customer shall periodically access Company’s
Web site to determine if Company has made any changes thereto. Company
shall not be responsible for any damages to the Customer Content, the
Customer Web site or other damages or any malfunctions or service interruptions
caused by any failure of the Customer Content or any aspect of the Customer
Web site to be compatible with the hardware and software used by Company
to provide the Services.
Customer is solely responsible for making back-up copies of the Customer
Web site and Customer Content.
Customer's Representations and Warranties.
Customer hereby represents and warrants to Company, and agrees that during
the Initial Term and any Term thereafter Customer will ensure that:
Customer is the owner or valid licensee of the Customer Content and each
element thereof, and Customer has secured all necessary licenses, consents,
permissions, waivers and releases for the use of the Customer Content
and each element thereof, including without limitation, all trademarks,
logos, names and likenesses contained therein, without any obligation
by Company to pay any fees, residuals, guild payments or other compensation
of any kind to any Person;
Customer’s use, publication and display of the Customer Content
will not infringe any copyright, patent, trademark, trade secret or other
proprietary or intellectual property right of any person, or constitute
a defamation, invasion of privacy or violation of any right of publicity
or any other right of any person, including, without limitation, any contractual,
statutory or common law right or any “moral right” or similar
right however denominated;
Customer will comply with all applicable laws, rules and regulations regarding
the Customer Content and the Customer Web site and will use the Customer
Web site only for lawful purposes; and
Customer has used its best efforts to ensure that the Customer Content
is and will at all times remain free of all computer viruses, worms, Trojan
horses and other malicious code.
Customer shall be solely responsible for the development, operation and
maintenance of Customer's web site, online store and electronic commerce
activities, for all products and services offered by Customer or appearing
online and for all contents and materials appearing online or on Customer's
products, including, without limitation
the accuracy and appropriateness of the Customer Content and content and
material appearing in its store or on its products,
ensuring that the Customer Content and content and materials appearing
in its store or on its products do not violate or infringe upon the rights
of any person, and
ensuring that the Customer Content and the content and materials appearing
in its store or on its products are not defamatory or otherwise illegal.
Customer shall be solely responsible for accepting, processing and filling
customer orders and for handling customer inquiries or complaints. Customer
shall be solely responsible for the payment or satisfaction of any and
all taxes associated with its web site and online store.
Customer grants Company the right to reproduce, copy, use and distribute
all and any portion of the Customer Content to the extent needed to provide
and operate the Services.
In addition to transactions entered into by Customer on Your behalf, Customer
also agrees to be bound by the terms of this Agreement for transactions
entered into on Customer’s behalf by anyone acting as Customer’s
agent, and transactions entered into by anyone who uses Customer’s
account, whether or not the transactions were on Customer’s behalf.
License to Company . Customer hereby grants to Company a non-exclusive,
royalty-free, worldwide right and license during the Initial Term and
any Term thereafter to do the following to the extent necessary in the
performance of Services under the Order:
digitize, convert, install, upload, select, order, arrange, compile, combine,
synchronize, use, reproduce, store, process, retrieve, transmit, distribute,
publish, publicly display, publicly perform and hyperlink the Customer
Content; and
make archival or back-up copies of the Customer Content and the Customer
Web site.
xcept for the rights expressly granted above, Company is not acquiring
any right, title or interest in or to the Customer Content, all of which
shall remain solely with Customer.
Company, in its sole discretion, reserves the right (i) to deny, cancel,
suspend, transfer or alter, modify, correct, amend, change, program, or
take any other corrective action to protect the integrity and stability
of the Services (including altering, modifying, correcting, amending,
changing, programming, or taking any other corrective action regarding
any malicious code, software or related abusive activity, Customer Content
and/or web site(s)), and/or (ii) to comply with any applicable laws, government
rules, or requirements, requests of law enforcement, or to avoid any liability,
civil or criminal. Customer further agrees that Company shall not be liable
to Customer for any loss or damages that may result from such conduct.
Billing and Payment.
Customer will pay to Company the service fees for the Services in the
manner set forth in the Order Form.
Company may increase the Service Fees (i) in the manner permitted in the
service description and (ii) at any time on or after expiration of the
Initial Term by providing ten (10) days prior written notice thereof to
Customer.
The Service Fees do not include any applicable sales, use, revenue, excise
or other taxes imposed by any taxing authority with respect to the Services
or any software provided hereunder (excluding any tax on Company’s
net income). All such taxes will be added to Company’s invoices
for the fees as separate charges to be paid by Customer. All fees are
fully earned when due and non-refundable when paid.
Unless otherwise specified, all fees and related charges shall be due
and payable within thirty (30) days after the date of the invoice. If
any invoice is not paid within seven (7) days after the date of the invoice,
Company may charge Customer a late fee of $15.00 for; in addition any
amounts payable to Company not paid when due will bear interest at the
rate of one and one half percent (1.5%) per month or the maximum rate
permitted by applicable law, whichever is less.
If Company collects any payment due at law or through an attorney at law
or under advice therefrom or through a collection agency, or if Company
prevails in any action to which the Customer and Company are parties,
Customer will pay all costs of collection, arbitration and litigation,
including, without limitation, all court costs and Company’s reasonable
attorneys’ fees.
If any check is returned for insufficient funds Company may impose a minimum
processing charge of $25.00.
In the event that any amount due to Company remains unpaid seven (7) days
after such payment is due, Company, in its sole discretion, may immediately
terminate this Agreement, and/or withhold or suspend Services.
There may be a minimum $50.00 charge to reinstate accounts that have been
suspended or terminated.
Wire transfers will be assessed a minimum $35.00 charge.
There may be a minimum $35.00 charge to for all credit card chargebacks.
Customer acknowledges and agrees that Company may pre-charge Customer's
fees for the Services to its credit card supplied by Customer during registration
for the Initial Term.
YOU ACKNOWLEDGE, AGREE AND AUTHORIZE COMPANY TO AUTOMATICALLY BILL AND/OR
CHARGE ON YOUR CREDIT CARD FOR SUCCESSIVE TERMS OF EQUAL LENGTH AS THE
INITIAL TERM, UNLESS TERMINATED OR CANCELLED BY EITHER PARTY AS PROVIDED
IN SECTION 2.
Company as Reseller or Licensor. Company is acting only as a reseller
or licensor of the hardware, software and equipment used in connection
with the products and/or Services that were or are manufactured or provided
by a third party ("Non-Company Product"). Company shall not
be responsible for any changes in the Services that cause the Non-Company
Product to become obsolete, require modification or alteration, or otherwise
affect the performance of the Services. Any malfunction or manufacturer's
defects of Non-Company Product either sold, licensed or provided by Company
to Customer or purchased directly by Customer used in connection with
the Services will not be deemed a breach of Company's obligations under
this Agreement. Any rights or remedies Customer may have regarding the
ownership, licensing, performance or compliance of Non-Company Product
are limited to those rights extended to Customer by the manufacturer of
such Non-Company Product. Customer is entitled to use any Non-Company
Product supplied by Company only in connection with Customer's permitted
use of the Services. Customer shall use its best efforts to protect and
keep confidential all intellectual property provided by Company to Customer
through any Non-Company Product and shall make no attempt to copy, alter,
reverse engineer, or tamper with such intellectual property or to use
it other than in connection with the Services. Customer shall not resell,
transfer, export or re-export any Non-Company Product, or any technical
data derived therefrom, in violation of any applicable United States or
foreign law.
Internet Protocol (IP) Address Ownership. If Company assigns Customer
an Internet Protocol (“IP”) address for Customer's use, the
right to use that IP address shall belong only to Company, and Customer
shall have no right to use that IP address except as permitted by Company
in its sole and absolute discretion in connection with the Services, during
the term of this Agreement. Company shall maintain and control ownership
of all Internet Protocol numbers and addresses that may be assigned to
Customer by Company, and Company reserves the right to change or remove
any and all such Internet Protocol numbers and addresses, in its sole
and absolute discretion.
Caching. Customer expressly
grants to Company a license to cache the entirety of the Customer Content
and Customer's web site, including content supplied by third parties,
hosted by Company under this Agreement and
agrees that such caching is not an infringement of any of Customer's intellectual
property rights or any third party's intellectual property rights.
CPU Usage. Customer agrees that Customer shall not use excessive amounts
of CPU processing on any of Company's servers. Any violation of this policy
may result in corrective action by Company, including assessment of additional
charges, disconnection or discontinuance of any and all Services, or termination
of this Agreement, which actions may be taken in Company's sole and absolute
discretion. If Company takes any corrective action under this section,
Customer shall not be entitled to a refund of any fees paid in advance
prior to such action.
Bandwidth and Disk Usage. Company shall provide Customer with a large
volume of bandwidth, disk space and other resources, such as email and/or
file-transfer-protocol ("FTP") accounts. The Services are intended
for normal use only. Any activity that results in excessive usage inconsistent
with normal usage patterns is strictly prohibited. Customer agrees that
such bandwidth and disk usage shall not exceed the amounts set by Company
for the Services (the "Agreed Usage"). These allotments are
optimized and dedicated towards serving the Content and Customer's electronic
mail services related solely to Customer's web hosting account(s) with
Company. Customer shall not use any bandwidth and/or disk usage for materials
other than the Customer’s Web site, Customer Content and/or Customer's
electronic mail services. For example, Customer may not use bandwidth
or disk usage as offsite storage area for electronic files or as a provisioning
service for third party electronic mail or FTP hosts. Company will monitor
Customer's bandwidth and disk usage. Company, in its sole discretion,
shall have the right to take any corrective action if Customer's bandwidth
or disk usage exceeds the Agreed Usage or other improper storage or usage.
Such corrective action may include the assessment of additional charges,
disconnection or discontinuance of any and all Services, removal or deletion
of Customer’s Web site, Customer Content, Customer's electronic
mail services and/or other materials or termination of this Agreement,
which actions may be taken in Company's sole and absolute discretion.
If Company takes any such corrective action under this section, Customer
shall not be entitled to a refund or credit of any fees paid prior to
such action. Customer will comply with all applicable laws, rules and
regulations regarding Customer’s Web site, Customer Content and/or
Customer's electronic mail services and will each, including bandwidth,
disk space and other resources only for lawful purposes. Customer may
not utilize: the Services to copy material from third parties (including
text, graphics, music, videos or other copyrightable material) without
proper authorization; the Services to misappropriate or infringe the patents,
copyrights, trademarks or other intellectual property rights of any third
party; the Services to traffic in illegal drugs, illegal gambling, obscene
materials or other any products or services that are prohibited under
applicable law; the Services to export encryption software to points outside
the United States in violation of applicable export control laws; the
Services to forge or misrepresent message headers, whether in whole or
in part, to mask the originator of the message. If Company learns or discovers
that Customer is violating any law related to Customer’s Web site,
Customer Content and/or Customer's electronic mail services, use of bandwidth,
disk usage or Agreed Usage, Company maybe obligated to inform the necessary
law enforcement and/or any related agency(ies) of such conduct and may
provide such agency(ies) with information related to Customer, Customer’s
Web site, Customer Content and/or Customer's electronic mail.
Parked Domain Services. In addition to the applicable terms and conditions
contained herein:
If Customer signs up to register and park a domain name with Company,
Customer agrees to pay Company the annual fee a set forth on our web site
(the “Parked Page Services”). Customer’s annual billing
date will be determined based on the month Customer establishes the Parked
Page Services with Company. Payments are non-refundable. If for any reason
Company is unable to charge Customer’s payment method for the full
amount owed Company for the service provided, or if Company is charged
a penalty for any fee it previously charged to Your payment method, Customer
agrees that Company may pursue all available remedies in order to obtain
payment. Customer agrees that among the remedies Company may pursue in
order to effect payment, shall include but will not be limited to, immediate
cancellation without notice to Customer of Customer’s service. Company
reserves the right to charge a reasonable service fee for administrative
tasks outside the scope of its regular services. These include, but are
not limited to, customer service issues that cannot be handled over email
but require personal service, and disputes that require legal services.
These charges will be billed to the payment method we have on file for
Customer.
Customer agrees to be responsible for notifying Company should Customer
desire to terminate use of any of the Parked Page Services, including,
but not limited to, those purchased. Notification of Customer’s
intent to terminate must be provided to Company no earlier than thirty
(30) days prior to Customer’s billing date but no later than ten
(10) days prior to the billing date. In the absence of notification from
Customer, Company will automatically continue the Parked Page Services
indefinitely and will charge Customer’s payment method that is on
file with Company, at Company's then current rates. It is Customer’s
responsibility to keep their payment method information current, which
includes the expiration date if using a credit card. In the event Customer
terminates the Parked Page Services, moving their web site off of the
Company hosting servers is Customer’s responsibility. Company will
not transfer or FTP such web site to another provider. Any change by Customer
of their name-server is not deemed cancellation of the Parked Page Services.
Company will provide Customer with the Parked Page Services as long as
Customer abides by the terms and conditions set forth herein and in each
of Company's policies and procedures.
By using any of the Parked Pages Services, Customer agrees that Company
may point the domain name or DNS to one of Company's or Company's affiliates
web pages, and that they may place advertising on Customer’s web
page and that Company specifically reserves this right. Customer shall
have no right to any compensation and shall not be entitled and shall
have no right to receive any funds related to the monetization of Customer’s
Parked Pages.
Customer agrees to indemnify and hold harmless Company for any complications
arising out of use of the Parked Page Services, including, but not limited
to, actions Company chooses to take to remedy Customer’s improper
or illegal use of a web site hosted by Company. Customer agrees it is
not be entitled to a refund of any fees paid to Company if, for any reason,
Company takes corrective action with respect to any improper or illegal
use of the Parked Page Services.
If a dispute arises as a result of one or more of Customer’s Parked
Pages, Customer will indemnify, defend and hold Company harmless for damages
arising out of such dispute. Customer also agrees that if Company is notified
that a complaint has been filed with a governmental, administrative or
judicial body, regarding a web site hosted by Company, that Company, in
its sole discretion, may take whatever action Company deems necessary
regarding further modification, assignment of and/or control of the web
site to comply with the actions or requirements of the governmental, administrative
or judicial body until such time as the dispute is settled.
Property Rights.
Company hereby grants to Customer a limited, non-exclusive, non-transferable,
royalty-free license, exercisable solely during the term of this Agreement,
to use Company technology, products and services solely for the purpose
of accessing and using the Services. Customer may not use Company’s
technology for any purpose other than accessing and using the Services.
Except for the rights expressly granted above, this Agreement does not
transfer from Company to Customer any Company technology, and all rights,
titles and interests in and to any Company technology shall remain solely
with Company. Customer shall not, directly or indirectly, reverse engineer,
decompile, disassemble or otherwise attempt to derive source code or other
trade secrets from any of the Company.
Company owns all right, title and interest in and to the Services and
Company's trade names, trademarks, service marks, inventions, copyrights,
trade secrets, patents, know-how and other intellectual property rights
relating to the design, function, marketing, promotion, sale and provision
of the Services and the related hardware, software and systems ("Marks").
Noting in this Agreement constitutes a license to Customer to use or resell
the Marks.
Disclaimer of Warranty. Customer agrees to use all Services and any information
obtained through or from Company, at Customer's own risk. Customer acknowledges
and agrees that Company exercises no control over, and accepts no responsibility
for, the content of the information passing through Company's host computers,
network hubs and points of presence or the Internet. THE SERVICES PROVIDED
UNDER THIS AGREEMENT ARE PROVIDED ON AN AS IS, AS AVAILABLE BASIS. NONE
OF COMPANY, ITS PARENT, SUBSIDIARY OR AFFILIATED CORPORATIONS, OR ANY
OF THEIR RESPECTIVE EMPLOYEES, OFFICERS, DIRECTORS, SHAREHOLDERS, AFFILIATES,
AGENTS, ATTORNEYS, SUPPLIERS, THIRD-PARTY INFORMATION PROVIDERS, MERCHANTS,
LICENSORS OR THE LIKE (EACH, AN "COMPANY PERSON") MAKE ANY WARRANTIES
OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR
NON-INFRINGEMENT, FOR THE SERVICES OR ANY EQUIPMENT COMPANY PROVIDES.
NO COMPANY PERSON MAKES ANY WARRANTIES THAT THE SERVICES WILL NOT BE INTERRUPTED
OR ERROR FREE; NOR DO ANY OF THEM MAKE ANY WARRANTIES AS TO THE RESULTS
THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES OR AS TO THE ACCURACY,
RELIABILITY OR CONTENT OF ANY INFORMATION, SERVICES OR MERCHANDISE CONTAINED
IN OR PROVIDED THROUGH THE SERVICES. COMPANY IS NOT LIABLE, AND EXPRESSLY
DISCLAIMS ANY LIABILITY, FOR THE CONTENT OF ANY DATA TRANSFERRED EITHER
TO OR FROM CUSTOMER OR STORED BY CUSTOMER OR ANY OF CUSTOMER'S CUSTOMERS
VIA THE SERVICES PROVIDED BY COMPANY. NO ORAL ADVICE OR WRITTEN INFORMATION
GIVEN BY ANY COMPANY PERSON, WILL CREATE A WARRANTY; NOR MAY YOU RELY
ON ANY SUCH INFORMATION OR ADVICE. The terms of this section shall survive
any termination of this Agreement.
Limited Warranty.
Company represents and warrants to Customer that the Services will be
performed (a) in a manner consistent with industry standards reasonably
applicable to the performance thereof; (b) at least at the same level
of service as provided by Company generally to its other customers for
the same services; and (c) in compliance in all material respects with
the applicable Service Descriptions. Customer will be deemed to have accepted
such Services unless Customer notifies Company, in writing, within thirty
(30) days after performance of any Services of any breach of the foregoing
warranties. Customer’s sole and exclusive remedy, and Company’s
sole obligation, for breach of the foregoing warranties shall be for Company,
at its option, to re-perform the defective Services at no cost to Customer,
or, in the event of interruptions to the Services caused by a breach of
the foregoing warranties, issue Customer a credit in an amount equal to
the current monthly service fees pro rated by the number of hours in which
the Services have been interrupted. Company may provision the Services
from any of its data centers and may from time to time re-provision the
Services from different data centers.
The foregoing warranties shall not apply to performance issues or defects
in the Services (a) caused by factors outside of Company’s reasonable
control; (b) that resulted from any actions or inactions of Customer or
any third parties; or (c) that resulted from Customer’s equipment
or any third-party equipment not within the sole control of Company. EXCEPT
AS EXPRESSLY PROVIDED IN THIS SECTION, COMPANY MAKES NO REPRESENTATIONS
OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THE SERVICES
OR ANY SOFTWARE PROVIDED UNDER THIS AGREEMENT, INCLUDING, WITHOUT LIMITATION,
ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE
OR NON-INFRINGEMENT OF THIRD-PARTY RIGHTS, AND COMPANY HEREBY EXPRESSLY
DISCLAIMS THE SAME. WITHOUT LIMITING THE FOREGOING, ANY THIRD-PARTY SOFTWARE
PROVIDED TO CUSTOMER HEREUNDER IS PROVIDED “AS IS” WITHOUT
ANY CONDITION OR WARRANTY WHATSOEVER. COMPANY DOES NOT WARRANT THAT THE
SERVICES WILL BE UNINTERRUPTED, ERROR-FREE OR COMPLETELY SECURE.
Limitation of Liability.
IN NO EVENT WILL COMPANY’S LIABILITY IN CONNECTION WITH THE SERVICES,
ANY SOFTWARE PROVIDED HEREUNDER OR ANY ORDER, WHETHER CAUSED BY FAILURE
TO DELIVER, NON-PERFORMANCE, DEFECTS, BREACH OF WARRANTY OR OTHERWISE,
EXCEED THE AGGREGATE SERVICE FEES PAID TO COMPANY BY CUSTOMER DURING THE
12-MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO SUCH LIABILITY.
COMPANY CANNOT GUARANTEE CONTINUOUS SERVICE, SERVICE AT ANY PARTICULAR
TIME, INTEGRITY OF DATA, INFORMATION OR CONTENT STORED OR TRANSMITTED
VIA THE INTERNET. COMPANY WILL NOT BE LIABLE FOR ANY UNAUTHORIZED ACCESS
TO, OR ANY CORRUPTION, ERASURE, THEFT, DESTRUCTION, ALTERATION OR INADVERTENT
DISCLOSURE OF, DATA, INFORMATION OR CONTENT TRANSMITTED, RECEIVED OR STORED
ON ITS SYSTEM.
EXCEPT AS EXPRESSLY PROVIDED BELOW, NEITHER PARTY SHALL BE LIABLE IN ANY
WAY TO THE OTHER PARTY OR ANY OTHER PERSON FOR ANY LOST PROFITS OR REVENUES,
LOSS OF USE, LOSS OF DATA OR COSTS OF PROCUREMENT OF SUBSTITUTE GOODS,
LICENSES OR SERVICES OR SIMILAR ECONOMIC LOSS, OR FOR ANY PUNITIVE, INDIRECT,
SPECIAL, INCIDENTAL, CONSEQUENTIAL OR SIMILAR DAMAGES OF ANY NATURE, WHETHER
FORESEEABLE OR NOT, UNDER ANY WARRANTY OR OTHER RIGHT HEREUNDER, ARISING
OUT OF OR IN CONNECTION WITH THE PERFORMANCE OR NON-PERFORMANCE OF ANY
ORDER, OR FOR ANY CLAIM AGAINST THE OTHER PARTY BY A THIRD PARTY, REGARDLESS
OF WHETHER IT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH CLAIM OR DAMAGES.
The limitations contained in this Section apply to all causes of action
in the aggregate, whether based in contract, tort or any other legal theory
(including strict liability), other than claims based on fraud or willful
misconduct. The limitations contained in Section 15(c) shall not apply
to Customer’s indemnification obligations.
Notwithstanding anything to the contrary in this Agreement, Company's
maximum liability under this Agreement for all damages, losses, costs
and causes of actions from any and all claims (whether in contract, tort,
including negligence, quasi-contract, statutory or otherwise) shall not
exceed the actual dollar amount paid by Customer for the Services which
gave rise to such damages, losses and causes of actions during the 12-month
period prior to the date the damage or loss occurred or the cause of action
arose.
Customer understands, acknowledges and agrees that if Company takes any
corrective action under this Agreement because of an action of Customer
or one if its customers or a reseller, that corrective action may adversely
affect other customers of Customer or other reseller customers, and Customer
agrees that Company shall have no liability to Customer, any of its customers
or any Reseller Customer due to such corrective action by Company.
This limitation of liability reflects an informed, voluntary allocation
between the parties of the risks (known and unknown) that may exist in
connection with this Agreement. The terms of this section shall survive
any termination of this Agreement.
Indemnification. Customer agrees to indemnify, defend and hold harmless
Company and its parent, subsidiary and affiliated companies, and each
of their respective officers, directors, employees, shareholders, attorneys
and agents (each an "indemnified party" and, collectively, "indemnified
parties") from and against any and all claims, damages, losses, liabilities,
suits, actions, demands, proceedings (whether legal or administrative),
and expenses (including, but not limited to, reasonable attorney's fees)
threatened, asserted, or filed by a third party against any of the indemnified
parties arising out of or relating to Customer's use of the Services,
(ii) any violation by Customer of the AUP, (iii) any breach of any representation,
warranty or covenant of Customer contained in this Agreement or (iv) any
acts or omissions of Customer. The terms of this section shall survive
any termination of this Agreement.
Miscellaneous.
Independent Contractor. Company and Customer are independent contractors
and nothing contained in this Agreement places Company and Customer in
the relationship of principal and agent, master and servant, partners
or joint venturers. Neither party has, expressly or by implication, or
may represent itself as having, any authority to make contracts or enter
into any agreements in the name of the other party, or to obligate or
bind the other party in any manner whatsoever.
Any controversy or claim arising out of or relating to this Agreement,
the formation of this Agreement or the breach of this Agreement, including
any claim based upon arising from an alleged tort, shall be governed by
the substantive laws of the State of CALIFORNIA. The United Nations Convention
on Contracts for the International Sale of Goods does not apply to this
Agreement. ANY SUIT, ACTION OR PROCEEDING CONCERNING THIS AGREEMENT MUST
BE BROUGHT IN A STATE OR FEDERAL COURT LOCATED IN Los Angeles COUNTY, CALIFORNIA,
AND EACH OF THE PARTIES HEREBY IRREVOCABLY CONSENTS TO THE EXCLUSIVE JURISDICTION
OF SUCH COURTS (AND OF THE APPROPRIATE APPELLATE COURTS THEREFROM) IN
ANY SUCH SUIT, ACTION OR PROCEEDING AND IRREVOCABLY WAIVES, TO THE FULLEST
EXTENT PERMITTED BY APPLICABLE LAW, ANY OBJECTION WHICH IT MAY NOW OR
HEREAFTER HAVE TO THE LAYING OF THE VENUE OF ANY SUCH SUIT, ACTION OR
PROCEEDING IN ANY SUCH COURT OR THAT ANY SUCH SUIT, ACTION OR PROCEEDING
WHICH IS BROUGHT IN ANY SUCH COURT HAS BEEN BROUGHT IN AN INCONVENIENT
FORUM.
Headings. The headings herein are for convenience only and are not part
of this Agreement.
Entire Agreement; Amendments. This Agreement, including documents incorporated
herein by reference, supersedes all prior discussions, negotiations and
agreements between the parties with respect to the subject matter hereof,
and this Agreement constitutes the sole and entire agreement between the
parties with respect to the matters covered hereby. In case of a conflict
between this Agreement and any purchase order, service order, work order,
confirmation, correspondence or other communication of Customer or Company,
the terms and conditions of this Agreement shall control. No additional
terms or conditions relating to the subject matter of this Agreement shall
be effective unless approved in writing by any authorized representative
of Customer and Company. This Agreement may not be modified or amended
except by another agreement in writing executed by the parties hereto;
provided, however, that these Terms of Service may be modified from time
to time by Company in its sole discretion, which modifications will be
effective upon posting to Company's web site.
Severability. All rights and restrictions contained in this Agreement
may be exercised and shall be applicable and binding only to the extent
that they do not violate any applicable laws and are intended to be limited
to the extent necessary so that they will not render this Agreement illegal,
invalid or unenforceable. If any provision or portion of any provision
of this Agreement shall be held to be illegal, invalid or unenforceable
by a court of competent jurisdiction, it is the intention of the parties
that the remaining provisions or portions thereof shall constitute their
agreement with respect to the subject matter hereof, and all such remaining
provisions or portions thereof shall remain in full force and effect.
Notices. All notices and demands required or contemplated hereunder by
one party to the other shall be in writing and shall be deemed to have
been duly made and given upon date of delivery if delivered in person
or by an overnight delivery or postal service, upon receipt if delivered
by facsimile the receipt of which is confirmed by the recipient, or upon
the expiration of five days after the date of posting if mailed by certified
mail, postage prepaid, to the addresses or facsimile numbers set forth
below the parties’ signatures. Either party may change its address
or facsimile number for purposes of this Agreement by notice in writing
to the other party as provided herein. Company may give written notice
to Customer via electronic mail to the Customer’s electronic mail
address as maintained in Company’s billing records.
Waiver. No failure or delay by any party hereto to exercise any right
or remedy hereunder shall operate as a waiver thereof, nor shall any single
or partial exercise of any right or remedy by any party preclude any other
or further exercise thereof or the exercise of any other right or remedy.
No express waiver or assent by any party hereto to any breach of or default
in any term or condition of this Agreement shall constitute a waiver of
or an assent to any succeeding breach of or default in the same or any
other term or condition hereof.
Assignment; Successors. Customer may not assign or transfer this Agreement
or any of its rights or obligations hereunder, without the prior written
consent of Company. Any attempted assignment in violation of the foregoing
provision shall be null and void and of no force or effect whatsoever.
Company may assign its rights and obligations under this Agreement, and
may engage subcontractors or agents in performing its duties and exercising
its rights hereunder, without the consent of Customer. This Agreement
shall be binding upon and shall inure to the benefit of the parties hereto
and their respective successors and permitted assigns.
Limitation of Actions. No action, regardless of form, arising by reason
of or in connection with this Agreement may be brought by either party
more than two years after the cause of action has arisen.
Counterparts. If this Agreement is signed manually, it may be executed
in any number of counterparts, each of which shall be deemed an original
and all of which together shall constitute one and the same instrument.
If this Agreement is signed electronically, Company’s records of
such execution shall be presumed accurate unless proven otherwise.
Force Majeure. Neither party is liable for any default or delay in the
performance of any of its obligations under this Agreement (other than
failure to make payments when due) if such default or delay is caused,
directly or indirectly, by forces beyond such party’s reasonable
control, including, without limitation, fire, flood, acts of God, labor
disputes, accidents, acts of war or terrorism, interruptions of transportation
or communications, supply shortages or the failure of any third party
to perform any commitment relative to the production or delivery of any
equipment or material required for such party to perform its obligations
hereunder.
No Third-Party Beneficiaries. Except as otherwise expressly provided in
this Agreement, nothing in this Agreement is intended, nor shall anything
herein be construed to confer any rights, legal or equitable, in any Person
other than the parties hereto and their respective successors and permitted
assigns. Notwithstanding the foregoing, Customer acknowledges and agrees
that Microsoft, and any supplier of third-party supplier that is identified
as a third-party beneficiary in the Service Description, is an intended
third-party beneficiary of the provisions set forth in this Agreement
as they relate specifically to its products or services and shall have
the right to enforce directly the terms and conditions of this Agreement
with respect to its products or services against Customer as if it were
a party to this Agreement.
Government Regulations. Customer may not export, re-export, transfer or
make available, whether directly or indirectly, any regulated item or
information to anyone outside the United States in connection with this
Agreement without first complying with all export control laws and regulations
which may be imposed by the United States government and any country or
organization of nations within whose jurisdiction Customer operates or
does business.
Marketing. Customer agrees that during the term of this Agreement Company
may publicly refer to Customer, orally and in writing, as a customer of
Company. Any other public reference to Customer by Company requires the
written consent of Customer.
|